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Issue #063

This Week's Features:

New Faces to Start the New Year

Carlie Bryant

Marketing Programs Coordinator

The face behind making the tip sheets happen every week. Additionally, leading the coordination of marketing events and programs, promotions and assisting with sales support.

John Kelly

Major Accounts Liaison

John, a current owner of Best Western Plus Oklahoma City Yukon, and former Best Western Chairman of the Board has joined Visual Matrix as our primary contact for Best Western hotels. Ensuring customer satisfaction, by maintaining and developing relationships. You can also catch John as the VM representative at events.

Sara Csende

MOP Product Owner

Sara ensures MOP’s features align with our customers needs by managing all necessary developments and steps for product improvements and researching market consumer needs.

   
   

Another Best Western Property up and Running

It was a pleasure to see John Kelly's award-winning Best Western Plus Oklahoma City Yukon hotel in action as we assisted with the implementation of the Visual Matrix PMS. Jonathan Brice, Director of Knowledge Management, was onsite to ensure everything went as planned. It was also an opportunity to see where we could make process improvements and personally answer questions. We’re thrilled to have John and his team as a big part of the Visual Matrix family!
   
   

Human Trafficking Prevention Awareness Month - Is Your Staff Safe?

Hotel staff who work alone in rooms are vulnerable to criminal activity, including human trafficking and forced labor. The panic button built into our mobile operating platform – MOP – can help protect them from harm. With one-touch on a housekeeper's mobile device, MOP’s Panic Button can: 

  • Automatically call for help.
  • Locate staff members in need.
  • Activate the device’s video camera. 

   
   

Get into the Accounting Flow

Once you direct bill a guest folio, you can make corrections and reprint at almost anytime during the accounting process. 

   
   

How to Reprint a City Ledger Invoice

   
   

Learn More about MOP

Curious about our labor-saving mobile operating platform? Do you have MOP and want to use it to the fullest? Subscribe to our companion tip sheet published once a month and focused exclusively on all things MOP. 


This month we are covering issues on preventative maintenance tasks and scheduling. Sign up below to read more.

   
   

Your Review Is Much-Appreciated

Help us spread the word about our technology solutions and hotel community by leaving us a review. We’d love to hear how we’re doing in your eyes. Thank you!

   
   
   
   
   
   
   

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